QVoice Privacy Policy

Last Updated: February, 18, 2025

Marcucio.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QVoice application (the "App"). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Account Information: When you create an account, we collect your email address and password.
Contact Information: If you contact us for support, we may collect your email address and any other information you provide in your communication.

b. Usage Data

We collect information about how you use the App, including:

Features used
Frequency of use
Interactions within the App
Other usage patterns

c. Device Information

We collect information about the device you use to access the App, including:

Device type (e.g., iPhone, Android phone)
Operating system (e.g., iOS, Android)
Unique device identifiers
Mobile network information

d. Content Data

We collect the content you create using the App, such as text, symbols, and audio recordings used for communication. This data is essential for the App to function.

e. Log Data

Whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Maintain the App: We use your account information and Content Data to operate the core functions of the AAC app.
To Improve the App: We use Usage Data and Device Information to understand how users interact with the App, identify bugs, troubleshoot issues, and improve the App's performance, features, and usability.
To Personalize Your Experience: We may use Usage Data to personalize your experience within the App.
To Provide Support: We use your contact information to respond to your support requests.
To Send Updates and Communications: We may use your email address to send you important updates about the App, such as new features, security alerts, or changes to our terms and policies.
For Marketing Purposes (With Opt-Out): We may use your email address to send you marketing communications about QVoice or related products. You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email.
For Analytics: We use Device Information and Usage Data, in conjunction with Google Analytics, to analyze app usage trends and improve our services.

3. How We Share Your Information

We may share your information with the following third parties:

Google Cloud: We use Google Cloud for hosting our App and storing data. We have a Business Associate Agreement (BAA) with Google Cloud to ensure compliance with HIPAA, to the extent applicable.
Google Analytics: We use Google Analytics to collect and analyze Usage Data. We have configured Google Analytics to anonymize IP addresses and respect user privacy settings. We *[may or may not]* have a BAA with Google Analytics.
Stripe: We use Stripe to process payments for subscriptions. We do not store your full credit card details; Stripe handles this securely. We have a BAA with Stripe.
Service Providers: We may share your information with other service providers who assist us in operating the App, providing support, or performing other services on our behalf. These service providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Data Security

We take the security of your information seriously and adhere to generally accepted standards designed to protect the personal data submitted to us, both during transmission and once we receive it. The measures include, but are not limited to, (i) protecting data using end-to-end encryption where possible; (ii) protecting data using firewalls and other access controls; (iii) taking reasonable measures to ensure that service providers that may access or process personal data on our behalf are capable of protecting the security and privacy of that information; (iv). regularly patching and updating servers and software; and (v) restricting physical access to records that contain personal information.

5. Data Retention

We will retain your information as follows:

Account Information: We retain account information for as long as your account is active, and for 1 year after account closure for legal and accounting purposes.
Usage Data: We retain Usage Data for 2 years for analytics purposes.
Device Information: We retain Device Information for 2 years for troubleshooting and analytics.
Content Data: We retain Content Data for as long as your account is active. You can delete Content Data at any time through the App's settings.
Log Data: We retain Log Data for 2 years for troubleshooting and analytics.

We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Data Rights

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., we may need to retain certain information for legal compliance).
Objection to Processing: You have the right to object to our processing of your personal information in certain circumstances.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us . We will respond to your request within a reasonable timeframe, and no later than required by applicable law.

7. Children's Privacy

We are committed to protecting the privacy of children. The App *may* be used by children under the age of 13, but we do not knowingly collect personal information directly from children under 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [YOUR CONTACT EMAIL ADDRESS]. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our systems.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the App and, where appropriate, by sending you an email. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

QVoice Cookie Policy

Last Updated: February, 18, 2025

This Cookie Policy explains how Marcucio.com ("we," "us," or "our") uses cookies and similar technologies when you visit our website or use our QVoice application (the "App"). Please read this Cookie Policy carefully. By using our website or the App, you consent to the use of cookies as described in this policy, *unless* you have disabled them.

1. What are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website or use an app. They are widely used to make websites and apps work, or work more efficiently, as well as to provide information to the owners of the site or app.

2. Types of Cookies We Use

We use the following types of cookies:

a. Essential Cookies

These cookies are stictly nececary for the proper operation of the software.

First-party cookies:These cookies are set by the website you are visiting.
Third-party cookies:These cookies are first-party, for the purpouse of Qvoice, but are managed by a third party.
Session cookies: These cookies are temporary and expire when you close your browser.
Persistent cookies:These cookies remain on your device for a set period, even after you close your browser.

b. Non-Essential Cookies

Analytics Cookies: We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use the App and our website. The information generated by the cookie about your use of the App and website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the App and website, compiling reports on activity for us, and providing other services relating to activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. We have configured Google Analytics to anonymize IP addresses. You can find more information about Google Analytics cookies here: Google Analytics Cookie Usage on Websites.

3. How We Obtain Your Consent

When you first visit our website, we display a cookie consent banner that informs you about our use of cookies and asks for your consent to use non-essential cookies. You can choose to "Accept All Cookies," "Reject Non-Essential Cookies," or "Manage Settings" to control which cookies are set. We do not set non-essential cookies unless you provide your consent. You can also manage your cookie preferences for the App within the App's settings menu.

4. How to Control Cookies

You can control and/or delete cookies as you wish. Most web browsers allow you to manage your cookie preferences through their settings. Here are links to instructions for managing cookies in some popular browsers:

Please note that if you disable or refuse cookies, some parts of the App or website may not function properly.

5. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new Cookie Policy on the App. You are advised to review this Cookie Policy periodically for any changes.

6. Contact Us

If you have any questions about this Cookie Policy, please contact us at: